"Anything that brings a bunch of people who work together daily, in a very challenging environment, closer to each other, and helps us understand each other better, has got to be a good thing. Jacqueline's courses are such a thing. Jacqueline's sessions with our executive leadership team were highly engaging, fun and packed full of meaningful exercises and discussion, and ultimately have been a catalyst to us functioning better as a team. The course unpacked some of our quirks and strengths as individuals and as a team, and also some opportunities where we need to work to get better. Highly recommended."
Roger Harper | Group Managing Director | Tahua Partners Limited
“Jacqueline, presenter is brilliant. Great style, funny as can be, and she provided outstandingly good information. I'm amazed at the change of attitude from our team; from suspicious and pessimistic about this sort of thing on the day before, to 'when can we do some more?' on the day after. I think that what we’ve done is going to make a big difference in the short-term to the way we all work together, and in the long term how we work with others. It was the best money we've spent in quite some time.”
Tony Johnson | CEO | LVVTA
“In the course of each day, when conversing with friends, family or business associates, I often think, ‘You ought to do this course’. The information about people and their innate differences was eye opening for me. Not only did I gain a greater understanding of myself, but I also gained some insight into how others may perceive me. I have been able to use the things that I learned in all my life roles - as a father, a husband, a friend and a business owner. Everyone who takes their relationships seriously, and let’s face it, what else is there, should take the time to do this course.”
Mark Houghton | Managing Director | Saxe-Coburg Ltd
“We had fun, we laughed and we were quite stunned at some of the insights we were shown. Our service has been enhanced by a newfound confidence and mutual cooperation. Our team has gelled like never before and I see them actively using the skills they learnt.”
Grant Bettjeman | Owner | Bettjemans
"When I first spoke with Jacqueline, I was a sceptic on how understanding personality types could help my team build resilience. Jacqueline’s passion and knowledge convinced me. My team have gone through both the Individuality and Resilience workshops and I can truly say it has added a fresh dimension to us working as a cohesive and inclusive team. Jacqueline’s workshops are enlightening, practical and most of all, fun!"
Carmella Lee | Team Leader | University of Auckland
“Just a quick email to say the hugest thank you. The L’Oreal team had an amazing time. Everyone is “buzzing” after the session! The entire team can’t wait for our next team get-together. Thank you for all of your energy and passion. It really is making a difference to the way we work and how we feel about ourselves and each other.”
Anya Haarhoff | Managing Director | L'Oreal Professionel
“I have been in sales all my life and the fundamentals are easy to acquire. What is more difficult to find, but of far greater value, is a programme that teaches a clear understanding of who you are selling to. This course was enlightening; a fantastic means to give sales people that edge.”
Colin Caldwell | Director of Sales | TV3
“We have worked with Jacqueline of Rapport over the past few years with our management team. We have found the seminars that she runs to be of immense value to our effectiveness as a team as well as in our roles as leaders; understanding different strengths and communication styles. Jacqueline is an excellent speaker and facilitator who made the learning process fun as well as managing to convey the importance of adapting to each other on a day to day basis. We have benefited from the seminars, seeing definite changes in individuals and their ability to work together. We hope to continue our association with Jacqueline in the future.”
Allan Birch | Director of Sales | Sealed Air Corporation
"The team learnt to change their emotional patterns by curtailing their negative thinking and moving towards thinking positively they are now looking at the restructuring as and opportunity to learn and grow, build their confidence and their skill sets. The workshop helped them focus on the things they have control over, rather than worrying about the uncontrollable."
Elizabeth Chandy | Team Leader | Auckland University
"As an Associate Principal of successful school who has been to many Professional Development courses, I found the Rapport course to be outstanding. I have gained a greater understanding of how my staff think and acquired the tools to communicate effectively with them so as to empower them to do their own jobs more effectively. This has resulted in only two staff changes in the last three years and a much higher academic performance by the pupils in our care. I would highly recommend this course to any school. “
Max Jacobsen | Associate Principal | Pt England School
“Jacqueline’s vast understanding of normal psychology makes her the perfect person to lead a course of this nature. Her ability to communicate with people of all different backgrounds and focuses is an indication of the power that understanding this course gives. I came away from RAPPORT's Personality and Communications course completely enlightened, motivated and enthusiastic about who I am as a person and filled with key principles on effective communication with others. I recommend this course to anyone who wants to learn more about themselves and other people around them.”
Rodney Featherstone | Senior Business Development Manager | PB Technologies Ltd
“I have a large a work load with constant deadlines and although I used ‘to do lists’ and prioritized each job accordingly, I never seemed to get ahead. Regardless of how many hours I worked, I was always behind schedule and my stress levels reached an all time high. Jacqueline’s simple yet very effective time management system enabled me to break down my day into bite sized chunks and ensured I was doing both the urgent things as well as the things that thought I had no time for; things that needed to be done for the future. The end result is that I have caught up with my workload, start and end each day with a plan and feel organized. Working with Jacqueline changed my life!”
Alishia Smart | National Technical Manager | L'Oreal
"Jacqueline has run her signature communication course with my entire team throughout New Zealand; a training course that I consider to be one of the best I have ever experienced. Jacqueline has worked with me personally on my style of management, my personal development, my team’s dynamics, and with problem solving. Jacqueline is an eloquent, funny and hugely inspiring woman, with an enormous amount of respect for her clients’ wishes. She will tailor any training, coaching or advice she offers in line with your company’s values or any other special requirements. I have absolutely no hesitation in recommending the services that she offers as the changes that result are truly incredible."
Geoff Gibbons | General Manager | Hawkins Interiors
"I got such huge value out of the course run by Rapport. I understood myself and others in a way that made a big difference to how I listen and communicate. I cannot recommend it highly enough."
Julianne Taylor
Roger Harper | Group Managing Director | Tahua Partners Limited
“Jacqueline, presenter is brilliant. Great style, funny as can be, and she provided outstandingly good information. I'm amazed at the change of attitude from our team; from suspicious and pessimistic about this sort of thing on the day before, to 'when can we do some more?' on the day after. I think that what we’ve done is going to make a big difference in the short-term to the way we all work together, and in the long term how we work with others. It was the best money we've spent in quite some time.”
Tony Johnson | CEO | LVVTA
“In the course of each day, when conversing with friends, family or business associates, I often think, ‘You ought to do this course’. The information about people and their innate differences was eye opening for me. Not only did I gain a greater understanding of myself, but I also gained some insight into how others may perceive me. I have been able to use the things that I learned in all my life roles - as a father, a husband, a friend and a business owner. Everyone who takes their relationships seriously, and let’s face it, what else is there, should take the time to do this course.”
Mark Houghton | Managing Director | Saxe-Coburg Ltd
“We had fun, we laughed and we were quite stunned at some of the insights we were shown. Our service has been enhanced by a newfound confidence and mutual cooperation. Our team has gelled like never before and I see them actively using the skills they learnt.”
Grant Bettjeman | Owner | Bettjemans
"When I first spoke with Jacqueline, I was a sceptic on how understanding personality types could help my team build resilience. Jacqueline’s passion and knowledge convinced me. My team have gone through both the Individuality and Resilience workshops and I can truly say it has added a fresh dimension to us working as a cohesive and inclusive team. Jacqueline’s workshops are enlightening, practical and most of all, fun!"
Carmella Lee | Team Leader | University of Auckland
“Just a quick email to say the hugest thank you. The L’Oreal team had an amazing time. Everyone is “buzzing” after the session! The entire team can’t wait for our next team get-together. Thank you for all of your energy and passion. It really is making a difference to the way we work and how we feel about ourselves and each other.”
Anya Haarhoff | Managing Director | L'Oreal Professionel
“I have been in sales all my life and the fundamentals are easy to acquire. What is more difficult to find, but of far greater value, is a programme that teaches a clear understanding of who you are selling to. This course was enlightening; a fantastic means to give sales people that edge.”
Colin Caldwell | Director of Sales | TV3
“We have worked with Jacqueline of Rapport over the past few years with our management team. We have found the seminars that she runs to be of immense value to our effectiveness as a team as well as in our roles as leaders; understanding different strengths and communication styles. Jacqueline is an excellent speaker and facilitator who made the learning process fun as well as managing to convey the importance of adapting to each other on a day to day basis. We have benefited from the seminars, seeing definite changes in individuals and their ability to work together. We hope to continue our association with Jacqueline in the future.”
Allan Birch | Director of Sales | Sealed Air Corporation
"The team learnt to change their emotional patterns by curtailing their negative thinking and moving towards thinking positively they are now looking at the restructuring as and opportunity to learn and grow, build their confidence and their skill sets. The workshop helped them focus on the things they have control over, rather than worrying about the uncontrollable."
Elizabeth Chandy | Team Leader | Auckland University
"As an Associate Principal of successful school who has been to many Professional Development courses, I found the Rapport course to be outstanding. I have gained a greater understanding of how my staff think and acquired the tools to communicate effectively with them so as to empower them to do their own jobs more effectively. This has resulted in only two staff changes in the last three years and a much higher academic performance by the pupils in our care. I would highly recommend this course to any school. “
Max Jacobsen | Associate Principal | Pt England School
“Jacqueline’s vast understanding of normal psychology makes her the perfect person to lead a course of this nature. Her ability to communicate with people of all different backgrounds and focuses is an indication of the power that understanding this course gives. I came away from RAPPORT's Personality and Communications course completely enlightened, motivated and enthusiastic about who I am as a person and filled with key principles on effective communication with others. I recommend this course to anyone who wants to learn more about themselves and other people around them.”
Rodney Featherstone | Senior Business Development Manager | PB Technologies Ltd
“I have a large a work load with constant deadlines and although I used ‘to do lists’ and prioritized each job accordingly, I never seemed to get ahead. Regardless of how many hours I worked, I was always behind schedule and my stress levels reached an all time high. Jacqueline’s simple yet very effective time management system enabled me to break down my day into bite sized chunks and ensured I was doing both the urgent things as well as the things that thought I had no time for; things that needed to be done for the future. The end result is that I have caught up with my workload, start and end each day with a plan and feel organized. Working with Jacqueline changed my life!”
Alishia Smart | National Technical Manager | L'Oreal
"Jacqueline has run her signature communication course with my entire team throughout New Zealand; a training course that I consider to be one of the best I have ever experienced. Jacqueline has worked with me personally on my style of management, my personal development, my team’s dynamics, and with problem solving. Jacqueline is an eloquent, funny and hugely inspiring woman, with an enormous amount of respect for her clients’ wishes. She will tailor any training, coaching or advice she offers in line with your company’s values or any other special requirements. I have absolutely no hesitation in recommending the services that she offers as the changes that result are truly incredible."
Geoff Gibbons | General Manager | Hawkins Interiors
"I got such huge value out of the course run by Rapport. I understood myself and others in a way that made a big difference to how I listen and communicate. I cannot recommend it highly enough."
Julianne Taylor
® Myers-Briggs Type Indicator & MBTI® are trademarks or registered trademarks of the Myers-Briggs Type Indicator Trust in the United States and other countries.
TM Strong Interest Inventory is a registered trademark of Consulting Psychologists Press, inc.
TM Strong Interest Inventory is a registered trademark of Consulting Psychologists Press, inc.